Terms of Service
Last updated: January 2025
These Terms of Service ("Terms") govern your use of Hotel AI's services and website (hotelai.tech). By using our services, you agree to these Terms.
1. Service Description
Hotel AI provides AI-powered booking, customer service, and data analytics solutions for independent hotels. Our service includes three AI agents: AI Booking Agent, AI Customer Service Agent, and AI Data Agent.
2. Pricing and Payment
- Hotel AI costs €150 per month for all three AI agents
- There is no setup fee
- Payment is due at the start of each billing period
- You may cancel anytime after your initial payment
3. Your Responsibilities
- Provide accurate information about your hotel
- Review and approve AI responses as needed
- Maintain secure access to your account
- Comply with applicable laws and regulations
4. Intellectual Property
Hotel AI owns all rights to the platform, software, and AI technology. You retain ownership of your hotel's data and content. We may use anonymized, aggregated data to improve our services.
5. Data Protection
We handle your data in accordance with our Privacy Policy. We are committed to GDPR compliance and protecting your guests' personal information.
6. Service Availability
We strive to maintain high availability but do not guarantee uninterrupted service. We will notify you of planned maintenance and work to resolve any issues promptly.
7. Limitation of Liability
Hotel AI is provided "as is." We are not liable for indirect, incidental, or consequential damages. Our total liability is limited to the amount you paid in the preceding 12 months.
8. Termination
You may cancel your subscription at any time after your initial payment. We may terminate your account for violation of these Terms with reasonable notice.
9. Changes to Terms
We may update these Terms from time to time. We will notify you of significant changes via email or through our service.
10. Governing Law
These Terms are governed by the laws of the European Union. Any disputes will be resolved in the courts of Portugal.
11. Contact
For questions about these Terms:
Email: legal@hotelai.tech